From there admins have the option to add/remove/reorder users in a shift, edit the shift, or delete the shift. To expand the different rotations click the carrot icon. To rename or delete a rotation click on the hamburger menu to the right of the rotation name. On the Rotations tab, Global Admins and Teams Admins have the ability to edit current rotations and shifts. Editing an Already Created Rotation or Shift NOTE: Being scheduled for a rotation does not necessarily mean that you’re on-call unless the rotation is part of the team’s Escalation Policy. Once users have been added to the shift, another shift can be added to this rotation or an Escalation Policy can be set up for this rotation. To remove a user from the shift order, simply click the “x” next to the user’s name. To re-arrange the order of users, easily drag and drop the users to the desired order. Users can be added more than once in the shift order. These members will be added in the order they were clicked. Select one or more members to add to the shift. Click on the “Select a member to add…” box, and a dropdown will reveal all members that can be added. Once your rotation is saved, a week-long rotation preview will appear with an ‘Add Members’ tab. Save the shift by selecting “Save Rotation”. if the shift is Mon-Fri, the handoff will skip the weekend because there are no shifts on the weekend). Days, where there are no shifts scheduled, will be skipped (i.e. The system will hand off every 7 shifts not every 7 calendar days.If using daily handoff, 7 days will not rotate the same as 1 week.If setting up a 24×7 shift, handoffs can only occur on a day cadence, while a Multi-Day shift handoff can only occur on a weekly cadence.Ī few things to note about Partial Day Rotations: Set the timezone, days, start/end times, and when the next handoff should occur. Support Primary).ĭecide which of the 3 types of shifts is needed for the on-call schedule (24×7, Partial Day, or Multi-Day). Once on the Rotations tab select “Add Rotation”.īEST PRACTICE TIP: Name the rotation something intuitive to who and what the rotation is for.

Navigate to the Rotations tab of your team. There are three different types of shifts available in a rotation: 24/7, Partial Day, and Multi-day. An on-call schedule consists of 3 components: Rotations, Shifts, and Escalation Policies.Ī rotation is a recurring schedule, that consists of one or more shifts, with members who rotate through a shift.Ī rotation may be used as a step in a team’s escalation policy. Once a team has been created in Splunk On-Call the Team Admin or a Global Admin can start creating on-call schedules.

Shift admin preferences